Artifact: Control
Launch Checklist
Representative sample only. Buyer-inspectable evidence of Meridian intake infrastructure standards.
Purpose
The pre-flight verification steps required before a Meridian deployment goes live.
- Script Approval: [ ] All boundary language verified by client partner.
- Routing Test: [ ] Test inquiry successfully reached CRM/Staff Inbox.
- Consent Test: [ ] Form consent and STOP handling verified.
- Escalation: [ ] Escalation contacts confirmed active.
- Transcript QA: [ ] First 10 recovery events flagged for manual partner review.
- Rollback: [ ] Rollback owner identified and authorized.
Go/No-Go Milestone
Final launch requires explicit sign-off from the Client Representative after all test scenarios pass.
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