Artifact: Control

Launch Checklist

Representative sample only. Buyer-inspectable evidence of Meridian intake infrastructure standards.

Purpose

The pre-flight verification steps required before a Meridian deployment goes live.

  • Script Approval: [ ] All boundary language verified by client partner.
  • Routing Test: [ ] Test inquiry successfully reached CRM/Staff Inbox.
  • Consent Test: [ ] Form consent and STOP handling verified.
  • Escalation: [ ] Escalation contacts confirmed active.
  • Transcript QA: [ ] First 10 recovery events flagged for manual partner review.
  • Rollback: [ ] Rollback owner identified and authorized.

Go/No-Go Milestone

Final launch requires explicit sign-off from the Client Representative after all test scenarios pass.

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